{"id":11350,"date":"2024-08-03T07:24:44","date_gmt":"2024-08-03T07:24:44","guid":{"rendered":"https:\/\/clienteshop.info\/?page_id=11350"},"modified":"2024-08-03T08:49:07","modified_gmt":"2024-08-03T08:49:07","slug":"soporte-remoto","status":"publish","type":"page","link":"https:\/\/clienteshop.info\/peru\/soporte-remoto\/","title":{"rendered":"Soporte Remoto"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11350\" class=\"elementor elementor-11350\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b769d41 e-con-full e-flex e-con e-parent\" data-id=\"b769d41\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e439139 e-con-full e-flex e-con e-child\" data-id=\"e439139\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3a466ed e-con-full e-flex e-con e-child\" data-id=\"3a466ed\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf2d002 elementor-widget__width-initial wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"bf2d002\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-white wd-title-style-default wd-title-size-medium text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xl\">Soporte Remoto<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title set-cont-mb-s reset-last-child wd-fontsize-s\">\n\t\t\t\t\t<p>Servicio t\u00e9cnico especializado en licencias, activaciones, programas<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44e29d2 elementor-widget__width-initial elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"44e29d2\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"224\" height=\"224\" src=\"https:\/\/clienteshop.info\/peru\/wp-content\/themes\/woodmart\/images\/lazy.png\" class=\"attachment-full size-full wd-lazy-load wd-lazy-fade\" alt=\"\" srcset=\"\" sizes=\"(max-width: 224px) 100vw, 224px\" data-wood-src=\"https:\/\/clienteshop.info\/peru\/wp-content\/uploads\/2024\/08\/images.png\" data-srcset=\"https:\/\/clienteshop.info\/peru\/wp-content\/uploads\/2024\/08\/images.png 224w, https:\/\/clienteshop.info\/peru\/wp-content\/uploads\/2024\/08\/images-150x150.png 150w\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b4cc9c5 e-con-full e-flex e-con e-child\" data-id=\"b4cc9c5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59ff531 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"59ff531\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Servicio t\u00e9cnico remoto <\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34d6a41 elementor-widget elementor-widget-wd_text_block\" data-id=\"34d6a41\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>En caso de requerir asistencia remota, solo debes escribirnos al siguiente correo electr\u00f3nico<\/p><p><a href=\"mailto:ventas@clienteshop.info\">ventas@clienteshop.info<\/a><\/p><p>\u00a0De manera inmediata uno de nuestros t\u00e9cnicos\u00a0 te atender\u00e1n por medio del soporte remoto solicitando una sesi\u00f3n por medio del programa TeamViewer.<\/p><h4><b>\u00bfC\u00f3mo funciona TeamViewer?<\/b><\/h4><p>Despues de aceptar los t\u00e9rminos y condiciones le dar\u00e1n un ID de TeamViewer y una contrase\u00f1a la cual debe entregar al t\u00e9cnico de soporte para que pueda ingresar y controlar remotamente su computadora bajo su supervisi\u00f3n.<\/p><p>\u00a0Por favor tome en cuenta que una vez que el t\u00e9cnico inicie sesi\u00f3n en su computadora, podremos ver su pantalla por lo tanto le recomendamos que si tienes alg\u00fan archivo importante lo cierre antes de que nos conectemos usando TeamViewer.<\/p><h4><b>\u00bfQu\u00e9 podr\u00e1 hacer el t\u00e9cnico conectado a mi computadora usando TeamViewer?<\/b><\/h4><p>Nuestro t\u00e9cnico podr\u00e1 controlar remotamente su computadora y ver lo que ves. El t\u00e9cnico no es capaz de controlar tu computadora sin tu permiso. Puede cerrar la sesi\u00f3n en cualquier momento. Veremos solo la informaci\u00f3n privada que nos quiera mostrar.<\/p><h4><b>\u00bfComo cierro la sesi\u00f3n?<\/b><\/h4><p>Una vez conectado, ver\u00e1 un cuadro peque\u00f1o en la esquina inferior derecha confirmado que Diso est\u00e1 conectado. Cuando est\u00e9 listo para cerrar la conexi\u00f3n puede hacer clic en la \u00abX\u00bb para cerrar la ventana de TeamViewer de esta forma dejaremos de tener acceso a su computadora.<\/p><h4><b>\u00bfD\u00f3nde descargo TeamViewer?<\/b><\/h4><p><a href=\"https:\/\/www.teamviewer.com\/es-mx\/\">Visita la p\u00e1gina oficial de TeamViewer para descargar el software e informarte m\u00e1s al respecto<\/a>.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1c0eeb e-con-full  wd-sticky-container-top wd-sticky-offset-150 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"a1c0eeb\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-46766df e-con-full e-flex e-con e-child\" data-id=\"46766df\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd053b1 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"fd053b1\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">Necesitas Ayuda?<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d50deed elementor-widget elementor-widget-wd_list\" data-id=\"d50deed\" data-element_type=\"widget\" data-widget_type=\"wd_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"wd-list color-scheme-custom wd-fontsize-xs wd-list-type-icon wd-list-style-default wd-justify-left\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-b7e03af\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/clienteshop.info\/peru\/wp-content\/uploads\/2023\/01\/phone.svg\" title=\"phone\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\t(52) 7571337773\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"https:\/\/wa.link\/f5nqad\" class=\"wd-fill\" aria-label=\"List item link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-291ad44\">\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/clienteshop.info\/peru\/wp-content\/uploads\/2023\/01\/messenger.svg\" title=\"messenger\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\tMessenger\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"http:\/\/m.me\/338240002712030\" class=\"wd-fill\" aria-label=\"List item link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-dc81d72\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/clienteshop.info\/peru\/wp-content\/uploads\/2023\/01\/telegram.svg\" title=\"telegram\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\tTelegram\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"https:\/\/t.me\/VentasClienteshop\" class=\"wd-fill\" aria-label=\"List item link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-c05932f\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/clienteshop.info\/peru\/wp-content\/uploads\/2023\/01\/email.svg\" title=\"email\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\tEmail: ventas@clienteshop.info\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"mailto:ventas@clienteshop.info\" class=\"wd-fill\" aria-label=\"List item link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26d50a1 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"26d50a1\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">Redes Sociales<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e111b1 elementor-widget elementor-widget-wd_social_buttons\" data-id=\"7e111b1\" data-element_type=\"widget\" data-widget_type=\"wd_social_buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\t<div class=\" wd-social-icons icons-design-colored icons-size-default color-scheme-dark social-follow social-form-circle text-left\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.facebook.com\/clienteshop\" target=\"_blank\" class=\" wd-social-icon social-facebook\" aria-label=\"Facebook social link\">\n\t\t\t\t\t\t<span class=\"wd-icon\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.instagram.com\/clienteshop.oficial\/\" target=\"_blank\" class=\" wd-social-icon social-instagram\" aria-label=\"Instagram social link\">\n\t\t\t\t\t\t<span class=\"wd-icon\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.youtube.com\/channel\/UCb3sE5CxIvx7dlJXqjDzbBg\" target=\"_blank\" class=\" wd-social-icon social-youtube\" aria-label=\"YouTube social link\">\n\t\t\t\t\t\t<span class=\"wd-icon\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a rel=\"noopener noreferrer nofollow\" href=\"https:\/\/t.me\/Clienteshop\" target=\"_blank\" class=\" wd-social-icon social-tg\" aria-label=\"Telegram social link\">\n\t\t\t\t\t\t<span class=\"wd-icon\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Soporte Remoto Servicio t\u00e9cnico especializado en licencias, activaciones, programas Servicio t\u00e9cnico remoto En caso de requerir asistencia remota, solo debes<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-11350","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/clienteshop.info\/peru\/wp-json\/wp\/v2\/pages\/11350"}],"collection":[{"href":"https:\/\/clienteshop.info\/peru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clienteshop.info\/peru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clienteshop.info\/peru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clienteshop.info\/peru\/wp-json\/wp\/v2\/comments?post=11350"}],"version-history":[{"count":9,"href":"https:\/\/clienteshop.info\/peru\/wp-json\/wp\/v2\/pages\/11350\/revisions"}],"predecessor-version":[{"id":11377,"href":"https:\/\/clienteshop.info\/peru\/wp-json\/wp\/v2\/pages\/11350\/revisions\/11377"}],"wp:attachment":[{"href":"https:\/\/clienteshop.info\/peru\/wp-json\/wp\/v2\/media?parent=11350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}